Info E-Shop

About us

http://www.panamahatters.com is the only official online store for Panama Hatters original products from Ecuador; some models are finished in Italy, and all are delivered directly to you! Browse our fully detailed online catalog and place your order with just a few clicks; our expert team of couriers will deliver your order directly to your home.
http://www.panamahatters.com .

Buying Guide

Making a purchase on http://www.panamahatters.com is quick and easy! If the product you wish to buy is available in our online catalog, select the required information in the product page and click on “Buy”; if you have already registered an account with our online store, you will be taken directly to the payment page, which will guide you through the purchase process. Otherwise, you will be asked for some basic information to create your account, and you can then complete your purchase by following our wizard.

Your account

After placing an order on http://www.panamahatters.com, log onto your account by clicking on “My orders / My account ” and enter the email and password you used to create your account to view all your order details, which include, date, contents, price amount, shipment address and processing status.

Copyright and Trademarks

The design of this online shop and all the material contained therein (for purely illustrative purposes: the trademarks, logos, texts, drawings, images) are an integral part of the Panama Hatters online store and is Copyright protected. Any unauthorized use of this content – copying, inclusion in and association with content not originating within this website – is strictly prohibited and will be prosecuted to the full extent of the law.

Conditions of sale:

1. Definitions

The terms and expressions listed hereunder shall have the meaning set forth below, it being understood that terms defined in the singular form are also valid in the plural from and vice versa.

  • Customer: means any person (natural or legal) who purchases one or more Products via our Online Shop, accepting the General Conditions.

● Gamma Elettronica Srl / Company Ideas Group / Panama Hatters: means Gamma Elettronica S.r.l. socio unico, with registered office in Via Martignoni 3 , 20124 Milan Italy – VAT 06493710153 – REA 1103020 – TRIB. MI 215086, the company responsible for the retail sale of Products via the www.panamahatters.comOnline Shop

  • Parties: means Gamma Elettronica Srl and its Customers jointly.
  • General Conditions: means these general conditions of sale and any future new versions that may be published in the Online Shop by Gamma Elettronica Srl.
  • Online Shop: means the virtual shop managed by Gamma Elettronica Srl accessible onhttp://panamahatters.comURL, by means of which the Products can be purchased.
  • Sale/Purchase Agreements: means the Products sale and purchase agreements entered into, pursuant to Art. 3, between Gamma Elettronica Srl and its Customers through the Online Shop.
  • Orders: means the orders placed by the Customers for the purchasing of Products, in accordance with the General Conditions and the procedure referred to in Art. 6.

● Order Confirmation: means the email through which Gamma Elettronica Srl informs the Customers of its acceptance of the Orders.

  • Price: means the sale price of the Products as correspondingly specified in the Online Shop.
    • Products: means the Products published in the Online Shop for the purpose of sale.
    • Account: means the Online Shop area where, following authentication, Customers can: (i) view and edit personal data and the addresses where ordered Products are to be shipped and delivered; (ii) view previous Orders; (iii) access any other function specific to their interactions with the Online Shop.

    2. Subject

    2.1 The General Conditions apply to all Sale/Purchase Agreements and are an integral part thereof.

    2.2 Gamma Elettronica Srl reserves the right to modify its General Conditions at any time, it being understood that those published on the Online Shop at the time the Orders are placed by the Customers shall be applicable to said Sale/Purchase Agreements.

    2.3 In the event of any inconsistency between the General Conditions and any other terms and conditions applicable to the Sale/Purchase Agreements published on the Online Shop, the terms and conditions more favorable to the Customers shall be applied.

    3. Conclusion of Sale/Purchase Agreements

    3.1 Gamma Elettronica Srl shall send an Order Confirmation to the Customers within 2 working days from receipt of the Orders from the Customers.

    3.2 Sale/Purchase Agreements are deemed entered into by the Parties at the time the Customers receive the relevant Order Confirmation. Should Customers not receive the relevant Order Confirmation within the term under Art. 3.1, the relevant Order shall be understood to have been rejected by Gamma Elettronica Srl and thus have no effect.

    3.3 By placing an Order, Customers declare to have read all the instructions in Art. 6 on how to purchase the products and to have fully accepted the General Conditions and to have read all the additional information contained in the Online Shop, also referenced through links.

    3.4 Orders will be recorded in the Online Shop database, in the manner and in accordance with the provisions of Italian Legislative Decree. no. 196 of 30.06.2003 (“Privacy Policy”) and can be accessed by contacting Gamma Elettronica Srl in accordance with Art. 16 or by accessing the Customers’ individual Accounts.

    4. Products Availability

    4.1 Without prejudice to the provisions of Art. 4.6, for each Product published in the Online Shop, Gamma Elettronica Srl shall specify the following:

    (i) whether it is available in its warehouses;

    (ii) whether it is not available in its warehouses;

    (iii) whether it is available “by special order”;

    (iv) whether it is “customizable”.

    4.2 Gamma Elettronica Srl reserves the right to change the range and availability of the Products published in the Online Shop at any time without it implying any responsibility towards Customers.

    4.3 Any information regarding Products availability is not binding, it being understood that the Products listed as “not available” pursuant to Art. 4.1 (ii) may not be ordered by Customers. In case a Product listed as available at the time an Order was placed by a Customer becomes unavailable – and without prejudice to the provisions of Art. 3.2 – Gamma Elettronica Srl shall inform such Customer by email of when the ordered Product or Products are planned to become once again available. The Customer may then withdraw the Order within 48 hours of receipt of such notice from Gamma Elettronica Srl (without prejudice to the right of withdrawal referred to in Art. 9) by sending an email to the address specified in Art. 16. In this case, Gamma Elettronica Srl shall reimburse the Price in the shortest possible time.

    4.4 A Product listed as “special order” is not immediately available at Gamma Elettronica Srl warehouses, and Gamma Elettronica Srl shall order it from the central warehouses after it has received the Order by the Customer.

  • 4.5 A Product listed as “customizable” may be modified/adapted/personalized according to the Customer’s specific requirements. In such cases, Customers must specify their requirements in the space provided at the time Orders are placed. After sending the relevant Order Confirmation, Gamma Elettronica Srl shall email Customers the deadline for the shipment of the customized Product. While Gamma Elettronica Srl pledges to do everything in its power to ensure compliance with said deadline, the same shall be considered as merely indicative and shall not bind Gamma Elettronica Srl in any way;4.6 Gamma Elettronica Srl reserves the right not to specify the availability of, or some of the products published in the Online Shop.

    5. Shipping costs; taxes and duties

    5.1 The Price is in € (Euro). The applicable Price is the one published in the Online Shop at the time the Orders are placed by the Customers.

    5.2 The Price shall be inclusive of VAT (21%) if the Products are shipped by Gamma Elettronica Srl and delivered inside the European Union. If the Products are shipped by Gamma Elettronica Srl and delivered outside the European Union, the price shall not include VAT.

    5.3 The base Price shall not include shipping costs unless otherwise indicated in the Online Shop. Gamma Elettronica Srl reserves the right to request that Customers contribute a shipping cost that shall vary depending on the type of delivery and the quantity of Products to be delivered, as well as their volume, weight and destination.

  • 5.4 The shipping fees requested from Gamma Elettronica Srl shall be indicated separately from the Price before an Order is placed and shall be paid by Customers along with the payment of the Price in the manner set out in Art. 7.5.5 Any taxes, levies, duties and/or other charges under the laws of the country where the products are shipped and delivered shall be entirely borne by the Customers and paid directly to the competent customs or tax authorities or the delivery courier at the time of Products delivery.

    6. Placing Orders

    6.1 In order to place an Order, Customers are required to create an Account with the Online Shop by entering all the required data and by selecting a password, through which they will be able to place subsequent Orders and access their Account at any time.

    6.2 Customers may purchase Products by selecting them in the appropriate Online Shop category section and adding them to their cart. Click on “add products” and repeat the same procedure described above to purchase additional Products. If they haven’t already done so, Customers must create an Account as described in Art. 6.1 after selecting their Products, otherwise they must be authenticated by entering email address and password in the appropriate fields and then click on “checkout”. After verifying the data of their selected Product(s) and “shipment information” are correct, Customers must choose their method of payment pursuant to Art. 7. After selecting the method of payment, Customers may proceed to place their Orders by clicking “send”.

    7. Methods of payment

    7.1 Customers may pay the Price and shipment fees as of Art. 5 by PayPal, bank transfer or other methods of payment that may be specified by Gamma Elettronica Srl in the Online Shop. Gamma Electronics Ltd reserves the right to vary at any time the methods of payment that may be used by its Customers, with the understanding that those published in the Online Shop at the time the Orders are placed by the Customers shall be considered usable.

    7.2 For credit card payments, where possible, the Price and shipment fees as of Art. 5 shall be charged to Customers at the same time when the Order Confirmation is sent by Gamma Elettronica Srl, after the credit card data have been verified and the authorization from the company issuing the credit card used by the Customer has beenreceived. Credit card data entered during the ordering procedure are protected and sent directly to the bank that handles payments. Payment is made directly on a secure server with an SSL deciphering key so as to guarantee the absolute security of the transaction. The data of the credit card are not accessible by Gamma Elettronica Srl or third parties at any time.

    7.3 For post office payments, Customers must make their payment on the Gamma Elettronica Srl post office account specified in the Online Shop at any available post office, specifying the order number (including the initial letters) sent by Gamma Elettronica Srl at the time the Order was placed and in the Order Confirmation.

    7.4 If paying by bank transfer, Customers must make their transfer to the bank account details specified in the Online Shop, specifying the order number (including the initial letters) sent by Gamma Elettronica Srl at the time the Order was placed and in the Order Confirmation.

    7.5 If paying by PayPal, at the time an Order is placed, the web session shall be redirected to PayPal’s secure website. On this website, Customers can complete payment of the Price and shipment fees as of Art. 5 using their PayPal account and subject to the conditions of use of the PayPal service subscribed by the Customers at the time or previously. As soon as the Price and shipment fees as of Art. 5 are charged on the Customers’ PayPal account, Gamma Elettronica Srl shall send the relevant Order Confirmation.

7.6 Upon request of Customers when placing the Orders, Gamma Elettronica Srl shall send them an invoice, via email or regular mail. The information provided by the Customers shall be used to issue the invoice. No amendment to the invoice shall be possible after its issuance by Gamma Elettronica Srl

7.7 Any information received by Gamma Elettronica Srl pursuant to this Art. 7 shall be used solely to complete the procedures regarding the sale of the Products and/or the procedures regarding reimbursement where right of withdrawal is claimed by Customers under Art. 9.

8. Productsshipment and delivery

8.1 Products “shipment” by Gamma Elettronica Srl is understood to mean their delivery to couriers selected each time pursuant to Art. 8.2, Gamma Elettronica Srl shall not ship the Products until Price has been paid; once the payment for the Price has been received, Gamma Elettronica Srl shall ship the Products according to the following

(i) if Products are available (as defined in Art. 4.):

– within 3 working days from receipt of authorization as per Art. 7.2 if payment is made by credit card;

– within 3 working days from the time Gamma Elettronica Srl has received confirmation of payment when made with methods other than by credit card;

(ii) if available Products have become unavailable (as defined in Art. 4.3), within 3 working days from the moment such Product or Products are once again available at the Gamma Elettronica Srl warehouses, without prejudice to the right of the Customer to withdraw the Order pursuant to the same Article. 4.3;

(iii) in the case of “special order” Products (as defined in Art. 4.4), within 3 working days from the moment such Product or Products are available at the Gamma Elettronica Srl warehouses,

(iv) in the case of “customized” Products (as defined in Art. 4.5), within 3 working days from the moment such Product or Products are available at the Gamma Elettronica Srl warehouses;

(v) in case the availability of one or more Products is not specified (as per the option listed in Art. 4.6) and the Products are available at the Gamma Elettronica Srl warehouses at the time an Order is placed:

– within 3 working days from receipt of authorization as per Art. 7.2 if payment is made by credit card;

– within 3 working days from the time Gamma Elettronica Srl has received confirmation of payment when made with methods other than by credit card;

(vi) in case the availability of one or more Products is not specified (as per the option listed in Art. 4.6) and the Products are not available at the Gamma Elettronica Srl warehouses at the time an Order is placed, within 3 working days from the moment such Product or Products are available at the Gamma Elettronica Srl warehouses

8.2 Gamma Elettronica Srl guarantees the shipment of the Products to the countries listed in the Online Shop via express couriers selected each time depending on the Product ordered and the place of destination. The Products are shipped by Gamma Elettronica Srl, and delivered by the courier selected by Gamma Electronics Ltd., to the address specified by Customers at registration time pursuant to Art. 6.1 or at to different address specified at the time the Order is placed.

8.3 Gamma Elettronica Srl shall do everything in its power to ensure that the Products shipped pursuant to Arts. 8.1 and 8.2 are delivered by the selected couriers:

– in Italy within 48 hours from the date of shipment;

– outside Italy within 10 days from the date of shipment.

8.4 The delivery terms as of Art. 8.3 cannot in any case be considered binding, and as Gamma Elettronica Srl is unable to directly monitor the deliveries of Products subsequent to shipment, it cannot be held responsible in any way for their non-compliance.

8.5 In order to allow Customers to track the status of Orders, Gamma Elettronica Srl generates an Order number ,which when placed in the “My Orders” section – accessible from every page of the Online Shop – allows to verify all information concerning the Orders.

8.6 Customers may also verify the progress of Orders with the “Order Tracking” online function provided by the carrier chosen by Gamma Elettronica Srl for the delivery. Customers may do so, once the Products have been shipped, by using the tracking number provided via email by Gamma Elettronica Srl or by accessing their Account information.

8.7 At the time of delivery, Customers or authorized third parties are required to check for the following:

(i) the Products correspond to both number and type shown in the Courier’s delivery note;

(ii) the Products’ parcel/package is intact, undamaged, neither wet nor altered in any way including closing materials.

8.8 Customers must immediately claim any damage to the Products’ parcel/package by writing “Subject to check” across the Courier’s delivery note. It is understood that once the slip is signed without any claim, the Customer cannot raise any objection with Gamma Elettronica Srl regarding the external characteristics of the package.

8.9 The Products may be delivered by couriers only to Customers or persons authorized by them; the person receiving the Products must sign for delivery confirmation. Couriers do not deliver to PO boxes nor by inserting the Products in letter boxes or other similar places.

9. Right of withdrawal

9.1 Pursuant to and by effect of Art. 64 of Italian Legislative Decree No. 206/2005, Customers who are “consumers” (i.e., a natural person acting for purposes other than their trade, business, craft or profession) shall have the right to withdraw from the Sale/Purchase Agreement within 30 days from the Products’ receipt date. The Right of withdrawal must be exercised by notifying Gamma Elettronica Srl via email sent to the address shown in Art. 16., specifying the following:

(i) their intention to exercise the right of withdrawal;

(ii) which Order generated the Sale/Purchase Agreement from which they intend to withdraw.

12. Privacy

Gamma Elettronica Srl declares and guarantees that personal data shall be treated in accordance with the provisions of Italian Legislative Decree no. 196/03, and subsequent amendments. Data treatment details are notified to the Customers at registration time pursuant to Arts. 6.1 or 6.2.

13. Online Shop errors and/or inaccuracies

13.1 Gamma Elettronica Srl shall check the Online Shop constantly to avoid errors or inaccuracies. However, the Online Shop might contain errors, inaccuracies or omissions now or in the future.

13.2 Therefore, Gamma Elettronica Srl reserves the right to correct any Online Shop errors, inaccuracies or omissions, including after an Order has been submitted, and furthermore reserves the right to change or update information at any time without prior notice to Customers.

14. Intellectual Property

All intellectual property rights pertaining to the Online Shop (including its contents) are the exclusive property of Gamma Elettronica Srl and/or Company Ideas Group. The Online Shop and its contents may not be reproduced in whole or in part, nor transferred by electronic or conventional means, modified, linked or used for any purpose without Gamma Elettronica Srl’s prior written consent.

15. Applicable Laws

15.1 The General Conditions of Sale and Sale/Purchase Agreements shall be governed by Italian law (and in particular by Legislative Decree 206 of 06/09/2005 – which applies to distance contracts under Arts. 50 through 67 – and by Legislative Decree 70 of 09/04/2003 in reference to electronic commerce), and shall be interpreted accordingly.

15.2 Any dispute that may arise in connection with the General Conditions of Sale and/or Sale/Purchase Agreements shall be referred exclusively to the Court of Milan.

16. Contact us

For further Online Shop information and assistance, including how to make purchases, or Sale/Purchase Agreements information and assistance, Customers may contact Gamma Elettronica Srl through our customer service or by letter to the address shown below:

Gamma Elettronica Srl ,Via Martignoni 3 20124 Milan Italy

CUSTOMER SERVICE

Our Customer Service Team is at your disposal for any doubt or question; please contact us via email using the form provided, or call us at the number on our contact page.

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